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Q-Lectronics: Hit or Miss?
Message Board > General Chitchat > Q-Lectronics: Hit or Miss?
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Matteus
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So my iPod breaks.
Head phone jack is only giving me sound in one ear.
I had read about Q-lectronics having great reviews here so I decided to try them out.
I take it in and am told that its going to be about 60 bucks and if it's more then they will call me.
I go back in two days and pick it up to find out that it's a $90 bill but they are cutting me a break by charging $80. I never got any call about it.
I pay and dash off cause i am last for work. I go to play it at work and the scroll wheel is busted. I also notice the faceplate is not attached properly.
I call them to let them know and looking at the reciept I see I was over charged.
I have to have this iPod video for work purposes and find out I have to wait till tuesday cause it's long weekend.
I drop it off tuesday and I think to myself:
"Okay, I've already paid, this is their bad and this SHOULD be done tomorrow."
I'm wrong.
I'm STILL waiting for a call to say it's done.
Maybe I'll get it monday...

What do you guys think? - Fri, 16 Nov 2007 7:25pm
Kyle
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It can go either way with them... based on my own experiences I would say they are getting plenty of work and aren't super anxious to expand their client base.
I'd suggest giving them a call as it is entirely likely the work is done but they haven't gotten around to phoning you back yet. - Fri, 16 Nov 2007 11:07pm
ROSS B AY
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Fuck them in the ear. Fuck them in the other ear after that. Bullshit. - Sat, 17 Nov 2007 8:18am
steve
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ive taken them a few guitar pedals over the years for repairs.. .. service was kinda what i expected.. but the quality.. not so much.. Im having the same problems with the same pedals!.. can anyone recommend someone else i can take my pedal repairs to?. - Sun, 18 Nov 2007 9:36am
Matteus
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went in today, two weeks later...
it's still not fixed. - Tue, 20 Nov 2007 3:53am
lonemonk
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They always struck me as a bunch of terrible lame-wads. I wouldn't bring anything modern (21st century) to them, and I'm not sure I would take an old tube radio to them either. - Wed, 21 Nov 2007 7:22pm Edited: Wed, 21 Nov 2007 7:22pm
Lucky Bar
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MISS!!!

I stood there today asking them to take a look at a simple repair that we NEEDED done for the bar, and as I could literally hear the repair guys upstairs joking around and doing jack shit, the guy at the counter looked at me stone-faced and told me they had no time. Until after Christmas.

Last time I went there to get some turntables rewired they attached these old cruddy grey cords that looked like they came from some ancient public school PA system and charged me full price +.

MISS!!! - Fri, 7 Dec 2007 10:25pm Edited: Fri, 7 Dec 2007 10:26pm
Matteus
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Went to use my iPod a couple days ago with the video cable to hook it up to a TV...

2 minutes, 5 minutes.... 15 minutes later I get it to wrok just right. The jack is still hooped, just in a new way.

The reason I have the ipod video is to present my videos and photography to people. I can't have it being intermitent.

MISS!! - Sat, 8 Dec 2007 4:42am
andy hank
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MISS.

I was in the store a couple of years ago looking at an old tuner and asked them to fire it up so I could hear it. One of the channels was dead so the tech opened it up in front of me, licked his thumb and proceeded to jam it down on the circuit board to track down the problem! I decided to pass.

re: iPod - I've had a few that I cracked open to see how they were made, and I don't think serving was no. 1 on Apple's list when they designed 'em. I'd call an Apple retailer and ask for a recommended repair shop - at least you'll know it's done RIGHT. - Thu, 13 Dec 2007 5:47pm Edited: Thu, 13 Dec 2007 5:47pm
Aaargh!
User Info...
Pooor, poor electricians. I bought an 8 track reel to reel machine from them some while ago. They swore up & down that the machine sounded great, clean heads and that he (the tech I was speaking with) tested it himself. It was a ghastly piece of shit, that was nothing close to working order. Among other things, it didn't record. It took weeks to get a refund from those cunts. The feller took to yelling that it wasn't his fault, as it was an untested consignment piece.

I told him it sounded like they had sold something someone brought in for repairs, and after seriously considering it, he said that that might have been a possibility.

A few other repairs by them have come back exactly the same as they went in $120 later. Poor. Boo. - Tue, 18 Dec 2007 5:34pm
evilkleg
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I stopped going there in the early ninties. Try the little old chinese guy that has the store on Bridge and Bay (don't remember store name). Also, he has parts for cheap for you do-it-yourselfers. - Wed, 19 Dec 2007 11:14am
K.C.
User Info...
Hit.
I bought a turntable there and had great service and I love the thing to death. The guy seemed very knowledgeable.

Now as for iPod repairs: I think a shop like that should probably just refuse to repair them in the first place. They are what we doctors call "very, very small" - so parts must be foreign to any normal repair-person. I would blame Apple for making "made to break" shit in the first place.

If repairs were easy or cheap, life would be a lot better for us, but the plain fact is they aren't. Anyone with electronics education can get jobs making way more than they could working in a scuzzy old shop. It's a shame, but that's life. - Wed, 19 Dec 2007 7:48pm
|Johnny Grass
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Ipod is meant to be disposable, not repaired. Just throw it away and buy another. That's what they were made for. Electronics techs don't know what to do with disposable shit like ipods. - Sat, 5 Jan 2008 7:50pm Edited: Sat, 5 Jan 2008 7:53pm
Matteus
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sure, yeah... throw away 300 bucks, makes total sense. - Sat, 5 Jan 2008 7:51pm
sumyungai
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Q-Tel Services repairs I-Pods for Futureshop. Richard is the tech there that works on them, and he's really good. Think they're OK (?). Cheers. - Sun, 6 Jan 2008 2:29pm Edited: Sun, 6 Jan 2008 2:32pm
Tristan M
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"Ipod is meant to be disposable, not repaired. Just throw it away and buy another. That's what they were made for. Electronics techs don't know what to do with disposable shit like ipods."

I agree with this completely. Ipods are not quality built electronics. They will break. Unless you can do repairs yourself or have a nerdy friend do it for you, its not worth it so buy a new one. There are plenty of other portable media players that will stand up to a beating better than an Ipod. Try to find something industrial/military grade.

"sure, yeah... throw away 300 bucks, makes total sense."

300$ every few years should not be an issue if you are constantly using it for work purposes. - Sun, 6 Jan 2008 4:47pm
The Wolf
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Q-Tel is on Dunedin... This place Matteus is talking about is across from Sound Hounds... - Sun, 6 Jan 2008 6:37pm
Matteus
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I'm not talking about a LCD fix or motherboard replacement.
It was a headphone jack.
The poor service was in question. if it was a difficult fix, then they shouldn't have taken it in.
I've only had the ipod video for a year.
$300/year is a little much.
If there is another 30 gig video playing (w/ video out function) mp3 player out there, please, let me know.
Still MISS. - Mon, 7 Jan 2008 2:02am
Amber-dawn
User Info...
I have an ipod shuffle I bought with my last years tax return cuz I needed SOMEthing. I'm expecting it to last another 6 months or so probably. The one I had before that I got free for switching banks and it lasted for 1 year almost exactly and died. I heard they are designed to last 12-18 months. next time I'm trying something else for sure. - Fri, 11 Jan 2008 3:34pm
Lucius
User Info...
Matteus, If it is just a headphone jack issue then I will look at it for you. No promises but its better than not having it looked at. It'll be free because I am that nice of a guy.
Cheers, Lucius
[email protected]
PS: I am a design Engineer for Ocean Acoustics at the Institute of Ocean Sciences. - Tue, 15 Jan 2008 11:14am
Matteus
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thanks, but it's too late, I shelled out the 90 beans.
plus tax.

yeah!

thanks for the offer tho - Wed, 16 Jan 2008 8:40pm
Matteus
User Info...
oh wait... it died again...
i have sound out of only one side.
but too broke to fix it.
for the record, I baby my iPod. Not like I thrash around or anything... - Tue, 29 Jan 2008 5:16pm
scottl
User Info...
"thanks, but it's too late, I shelled out the 90 beans.
plus tax."
Man gotta hate those taxes on goods and services eh?

Also, less than a year? Perhaps this is something the dealer or Apple would consider dealing with under warranty? - Tue, 29 Jan 2008 8:00pm
Matteus
User Info...
no dice. older than a year. - Wed, 30 Jan 2008 4:14am
dirtstyle_trainee
User Info...
your first mistake was buying an ipod. go down to the pawnbrokers or valu village and find yourself a portable tape player. not a walkman, a portable tape player. - Thu, 31 Jan 2008 9:14am
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